Reopening Updates

Updated July 30, 2020

Good news! Aunt Leah’s Drop-in services will be resuming August 5th! You can come hang out and connect with program support workers at Aunt Leah’s New Westminster office. There will be specific program staff available on each day.

New Operating hours:

SEFFY & Bootstraps
Monday Drop-in hours: 11AM – 4PM
Food Pick Up: 12PM-2PM
The Link Program
Wednesday Drop-in hours: 11AM-5PM
Food Pick Up: 3PM-5PM
Bootstraps, Branches and Connections
Friday Drop-in hours: 11AM-4PM
Food Pick Up: 12PM-2PM
Tuesdays and Thursdays – By appointment only
All virtual programming will continue as scheduled.
Due to COVID-19 Drop-in will look different:
– Youth will need to enter through the front door of the office by ringing the door bell
– Drop-in time allotted for each participant will be one hour.
– If there are others waiting to enter you will be directed to an open space in one of the three designated drop-in areas
These include:
– Upstairs outside deck
– Downstairs resource room
– Flex station area at the front of the office
Social distancing will need to be maintained at all times.
We can’t wait to welcome you back!

For more information on our current office work plan: Covid Office Plan Final

Updated July 13, 2020

We will be gradually increasing our programming services out of our New Westminster office starting this week.

Aunt Leah’s is following the advice and direction of Fraser Health and Worksafe BC to ensure the safety of our youth and families as well as our staff. This means that Aunt Leah’s is still providing the same supports, by the same people in the same location but we need to do it a bit differently now, and it’s going to feel strange at first, and hard to remember the new rules. Staff are gently and kindly reminding each other when we forget the new way we need to work and they will gently and kindly remind you if you forget.

One way it will feel different is that all our staff won’t be in the office anymore and many of our programs will have meetings online.

Aunt Leah’s Office re-opened on June 16 for youth and families to make in person appointments with staff on Tuesdays and Thursdays from 10AM to 4 PM. Please call your Support Worker to make an appointment in the office with them, or you can call our front desk 604-525-1204 and Sidney will help you connect with your Support Worker.

The food programming on Mondays, Wednesdays and Fridays will continue where you can come and pick up some groceries. Hot meals to go will continue on Wednesdays and Sundays.

Later on this month we hope to open up our drop in services and expand the days for appointments to be scheduled. Stay tuned for updates on this and other changes as we gradually increase our program services.

We are looking forward to seeing you and welcoming you back into our space!

Program Schedules and Updates

  • Emergency Food Pick-up Times:
    – Monday 12:00-2:00PM
    – Wednesday 3:00-5:00
    – Friday 12:00-2:00PM

  • Sunday Haven –  it is still happening  in a modified version.
      • On Sunday please come no earlier than 4 pm.
      • Dinner will be at 4:30.
        • We will be handing out your dinner and food bank food through the Kitchen door. On paper plates if you want to eat right away or in take out containers if you want to take it home
        • The building will be closed but there will be a Link worker if you need to get your mail or cheques and transit tickets. Washrooms will be available.
        • Dan’s Legacy’s counsellor’s can do phone sessions Read More
  • Mental Health Support – Dan’s Legacy is committed to providing critical counselling and wrap-around supports.
    • The gym program has been put on hold temporarily. Youth involved in the program are being encouraged to power walk, run or cycle. Our therapist will spend time with some of the more at-risk youth, accompanying them on walks.supports during this crisis.
    • Counselling staff who exhibit symptoms of colds or flu will self-quarantine and connect virtually with clients (phone, Skype, Facebook, etc.) The remaining therapists are working with their clients safely, accepting new clients and providing on call services to participating hospital emergency departments.
    • If you are between 15 and 25 years old and are feeling that your mental health is at risk because of anxiety or depression, you are welcome to contact us:
  • Moms and Babies Group–  meets virtually at 3 PM via Zoom. For more information, please contact Nubia Mancilla at or (778) 874-7676
  • The Sharing Circle  meets virtually on Mondays from 1 – 2:30 PM via Zoom.  Join us to share, ground, heal and connect. Please email Autumn Moreno at for more details and to sign-up. View poster
  • Essential Skills Workshops – Due to the drop in nature of our Wednesday workshops, and the unpredictability in attendance, Essential Skills Workshops will be cancelled until further notice. Participants are still welcome to receive a warm meal for take-out, between 4:00 PM – 5:00 PM, while quantity lasts. Read More
  • Bootstraps Retail Training is accepting new participants. Bootstraps staff is available by phone and email to support youth to work on employment and training goals and be a listening ear. Retail training is a 10-week paid employment program for youth in and from care. Youth must commit to 6 hours per week (2 shifts). This program is a hybrid training opportunity that incorporates hands-on learning at Aunt Leah’s Donations Centre and innovative online training. Start Date: July 6th – Sept. 7th. See flyer here or contact Chris at 778-773-0298 or

  • Tutoring: Our tutoring partner, Frontier College, will be suspending all programs for at least 3 weeks starting March 16th 2020. For the time being, the SEFFY team staff can provide limited one-on-one support for youth who wish for tutoring support at our office, provided that both staff and youth are not exhibiting sign of illness.
  • Branches AYA Life Skills Program is accepting new participants.

Link Virtual Program Schedule

Join us via Zoom every Thursday at 1 PM  for some fun and creative workshops. To register and find out more information, please contact Dana Rowland  at or by phone at 604-818-2364

  • Aug 27th: Budgeting with Candy – Link staff will lead a workshop where different candies represent different amounts of money and participants will participate in budgeting exercises.
  • Sept 3rd: Rainbow Wall Hangings – Link staff will teach participants how to make rainbow wall hangings for their homes or to give as gifts.
  • September 10th: Cooking with Link – Link will lead participants in a workshop to teach them how to prepare and cook a simple meal.
  • September 17th: Marbled Coasters – Link staff will teach participants how to make marble art on tile coasters.

  • September 24th:  Aromatherapy Rice Bags – Link staff will lead participants in making aromatherapy rice bags which can be used for relaxation, panic attacks, anxiety, headaches, etc. Talk about the importance of self-care.

Medical Clinic Services

The Nurse Practitioner, Saje Crossen will be returning Wednesday , July 22. To book an appointment please call 604-283 3293 or call your support worker.

Hello!  My name is Saje Crossen and I look forward to meeting you at the Wednesday afternoon Medical Clinic Aunt Leah’s Place. I graduated from UBC in 2011 and have been providing care for Aunt Leah’s Participants for the past two years via Fraser Health’s Indigenous Health Team. I am passionate about providing comprehensive, trauma-informed, culturally safe, non-judgemental, primary healthcare to clients of all ages.  During COVID I am available for telehealth and in-person visits.

What services do Nurse Practitioners provide?

  • Prescribe medications
  • Order lab tests, x-rays and CTs etc.
  • Treat infections and injuries
  • Diagnose and manage conditions such as high blood pressure and diabetes
  • Perform physical exams and pap tests
  • Counsel and educate patients
  • Make referrals to specialists and other services
  • Promote wellness and prevention of illness

 What to Expect/Expectations for Telehealth appointments

  • To book an appointment please call 604-283 3293 or call your support worker

  • Please be ready for your call from 5 mins before your booked appointment until 30 minutes after the booked time.

  • Please expect that the call may appear as a “blocked number”

  • Please do your best to be in a quiet, private space with minimal distractions for the appointment.

  • If you need to cancel your appointment please call 604 283 3293. Leave a message if there is no answer.  Cancelling in advance allows us to see another Participant in that timeslot.

  • If you miss your call please call 604 283 3293 to reschedule.

  • If you need or strongly prefer an in-person appointment please let us know ahead of time. There are NO in-person walk-in appointments at this time.

Emergency Resources – 24 Hours Service

  • Crisis Line: 604-872-3311
  • Helpline for Children: 310-1234
  • BC Suicide Line: 1-800-784-2433
  • Mental Health Support Line: 310-6789
  • Kids Help Phone: 1-800-668-6868
  • BC211 Resource Directory: 211 ( )

Technology & Educational  Resources

  • You can gain complimentary Shaw Go WiFi access on your smartphone, laptop, tablet or mobile device by selecting WiFi and then choosing the ShawGo network option. A full list of locations is available at or by downloading the Shaw Go WiFi Finder App
  • Keep Learning is the online portal from the BC Ministry of Education.  It provides suggestions for parents and caregivers to keep their children learning at home during the COVID-19 pandemic.
  • While school facilities are closed and move to virtual learning, Shaw has partnered with global education technology leader EVERFI to provide a free virtual education hub that all Canadians can access to support students, parents and teachers with additional virtual education resources for students K-12.

    Signing up (for free) with these four steps:

    1. Visit the EVERFI K-12 Family Portal  
    2. Select your Province and child’s school to create a profile
    3. Receive access to all courses available to your school.
    4. Check out the learning resource guide here to plan appropriate courses
  • Volunteers –  We have suspended our volunteer program, but will be updating prospective volunteers as to when we can safely use their help again.  If you want to learn more about the volunteering opportunities with Aunt Leah’s and leave your name, please visit our Volunteer page

Thrift Store Updates

  •  Aunt Leah’s Thrift store is accepting furniture donations at the warehouse by appointment only on Wednesdays and Fridays between 10AM and 3 PM. Please visit our Thrift Store page and fill out the form if you are interested in donating furniture at this time.

  • Our store is moving to a new location in October.  In the meantime, we are working hard to build an online store. Stay tuned for the big launch and the reopening in our new store!
  • Our youth and families can make arrangements through their Support Worker to access emergency household items and have them delivered to their homes.


  • Trivia Night Extravaganza – cancelled

  • Plates of Possibility- Planning for a virtual event is underway. Updates will be posted as we have more details.

 You can stay healthy and prevent the spread of infections by:

  • washing your hands often with soap and water for at least 20 seconds;
  • carry hand sanitizer if you have it and use it when you can’t have access to soap and water
  • avoiding touching your eyes, nose or mouth with unwashed hands;
  • avoiding close contact with people who are sick;
  • coughing or sneezing into your sleeve and not your hands;
  • avoiding crowded situations
  • staying home if you are sick to avoid spreading illness to others; Call ahead before visiting your doctor.

For health questions or concerns, please contact your family doctor, a public health service or the HealthLinkBC helpline (dial: 8-1-1)

You can call 1-888-COVID19 for non-medical information on the virus covering everything from travel recommendations to social distancing. The new line should “allow 811 healthcare professionals to support more people who are experiencing COVID-19 symptoms or who require assistance with other health issues. The line will be manned by service representatives from 7:30 a.m. to 8 p.m. seven days a week, and information will be provided in more than 110 languages.You can alternatively text 604-630-0300 for COVID-19 information.

COVID-19 Updates and resources

 We encourage everyone to stay informed about the facts surrounding COVID-19 and recommend the following   links to qualified authorities: